Return & Refund
1. Made Fresh on Order
All Medley Bites products are freshly prepared upon order. Due to this made-to-order process, orders cannot be cancelled, modified, or returned once placed.
2. No Returns
We do not accept returns or exchanges, as our products are perishable and crafted specifically for each order.
3. Refund Eligibility
Refunds will only be considered under the following conditions:
- You receive a damaged product, or
- You receive an incorrect item
To request a refund:
- Notify us within 24 hours of delivery
- Share clear photo/video proof via email or WhatsApp
Once verified, we will:
- Offer a replacement, or
- Process a refund, at our discretion
4. Non-Refundable Cases
Refunds will not be provided for:
- Change of mind after placing an order
- Incorrect address provided by the customer
- Delays caused by courier partners
- Improper storage after delivery
5. Contact for Support
For refund-related queries, contact us at:
📩 medleybites25@gmail.com